Asset Management voting summary for 2025 General Meetings in listed equities:

Shareholder Engagement Policy Alantra EQMC & Alantra Multi Asset (ES)
Shareholder Engagement Policy Alantra EQMC & Alantra Multi Asset (EN)

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Customer Service

With the objective of attending to and resolving the complaints and claims of our clients, given that they meet the condition of users of the services provided by the Entity and given that complaints and claims refer to their legally recognized interests and rights, the following Customer Service Regulations are made available.

The Customer Service function of the entities within the Alantra Asset Management Group will attend to and resolve clients’ complaints and claims within a maximum period of two months from their submission.

Prior to submitting a complaint or claim to the Spanish National Securities Market Commission (Comisión Nacional del Mercado de Valores – CNMV), clients must have previously addressed their complaint to the relevant Customer Service function of the corresponding entity and either received a response or allowed the aforementioned two-month period to elapse without resolution.

Alantra Asset Management

Regulation Customer Service Alantra Asset Management

Procedure for the Exercise of Rights Inherent to Securities in the Portfolios

You can send us your complaints, claims or suggestions to

Customer service Alantra Asset Management

María García-Miñaur

Calle de José Ortega y Gasset, 29

28006 Madrid

Or send us an email to the following address: [email protected]

Form for submission of claims – CNVM

Equities

Regulation Customer Service Alantra Equities

You can send us your complaints, claims or suggestions to

Customer service Alantra Equities

Gonzalo Lopez Portillo

Calle de José Ortega y Gasset, 29

28006 Madrid

Or send us an email to the following address: [email protected]

Form for submission of claims – CNVM

Capital Markets

Regulation Customer Service Alantra Capital Markets

You can send us your complaints, claims or suggestions to

Customer service Alantra Capital Markets

Álvaro Fernández Herrero

Calle de José Ortega y Gasset, 29

28006 Madrid

Or send us an email to the following address: [email protected]

Form for submission of claims – CNVM

EQMC

Regulation Customer Service Alantra EQMC

Procedure for the Exercise of Rights Inherent to Securities in the Portfolios

You can send us your complaints, claims or suggestions to

Customer service Alantra EQMC

María García-Miñaur

Calle de José Ortega y Gasset, 29

28006 Madrid

Or send us an email to the following address:

[email protected]

Form for submission of claims – CNVM