Customer Service

With the objective of attending and resolving the complaints and claims of our clients, given that they meet the condition of a user of the services provided by the Entity and given that complaints and claims refer to their legally recognized interests and rights, we place the following defense regulations:

Regulation Customer Service Alantra Asset Management

You can send us your complaints, claims or suggestions to

 

Customer service Alantra Asset Management

Gonzalo Lopez Portillo

Calle de José Ortega y Gasset, 29

28006 Madrid

 

Or send us an email to the following address:

gonzalo.lopez@alantra.com

 

FORM FOR SUBMISSION OF CLAIMS – CNMV

Regulation Customer Service Alantra Equities

You can send us your complaints, claims or suggestions to

 

Customer service Alantra Equities

Gonzalo Lopez Portillo

Calle de José Ortega y Gasset, 29

28006 Madrid

 

Or send us an email to the following address:

gonzalo.lopez@alantra.com

 

FORM FOR SUBMISSION OF CLAIMS – CNMV

Regulation Customer Service Alantra Capital Markets 

You can send us your complaints, claims or suggestions to

 

Customer service Alantra Capital Markets

Álvaro Fernández Herrero

Calle de José Ortega y Gasset, 29

28006 Madrid

 

Or send us an email to the following address:

alvaro.fernandez@alantra.com

 

FORM FOR SUBMISSION OF CLAIMS – CNMV

Regulation Costumer Service Alantra Wealth Management Gestión

Regulation Costumer Service Alantra Wealth Management AV

You can send us your complaints, claims or suggestions to

 

Customer service Alantra Wealth Management

Calle de José Ortega y Gasset, 29

28006 Madrid

 

Or send us an email to the following address:

atencionalcliente@alantra.com

 

FORM FOR SUBMISSION OF CLAIMS – CNMV

Regulation Customer Service Alantra EQMC

You can send us your complaints, claims or suggestions to

Customer service Alantra EQMC

María García-Miñaur

Calle de José Ortega y Gasset, 29

28006 Madrid

 

Or send us an email to the following address:

maria.garcia.minaur@alantra.com

 

FORM FOR SUBMISSION OF CLAIMS – CNMV